FAQ

How do I cancel my order?

To cancel your order, you must contact us by email at support@keycrox.co.uk or create a ticket. The order must not have been shipped for it to be processed as cancelled and then you will be refunded the price to your original payment method. If the order was shipped then it will go through the refund process instead. Please check out the article here for more information.

Is there anything we can help you with?

We have frequently asked questions below or if you can't find the answer you are looking, then contact us by email at support@keycrox.co.uk or create a ticket here.